Getting Started

Signing Up
1. After you receive the activation email and click on link, you will be directed to page below 2. Fill in your Astellas email address. 3. Create a passwo...
Wed, 7 Feb, 2018 at 11:18 AM
Getting Around - Knowledge Tree
Once you are signed in you can type in a question and it will dropdown a menu of suggested answers    
Tue, 6 May, 2014 at 11:23 AM
Creating a Ticket
Once access is gained to the iASK system you can create a ticket by clicking on Create a New Ticket for TE, ProcOps or AP,   Type...
Thu, 18 Feb, 2016 at 5:02 PM
Satisfaction Survey
After your ticket has been closed you may receive a confirmation email with the links below for the satisfaction survey from the manager of the agent who w...
Tue, 29 Apr, 2014 at 11:20 AM
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