Quick guide for customers to submit tickets through your portal: 

  • Go to URL p2psupport.astellas.us

  • If you have not signed up, signup to the portal using your email and create a new password

  • Click on Create a ticket for TE, ProcOps or AP

  • For Bus Sup/Sample and IT click "Submit an email to BusSup/SampleOps" or " Submit ticket request to IT Support (will take you to IT ticketing system)



  • Fill out the form and mention all the details about your requirements

  • Click on the Submit button